Case study · Appliance and Electronics Manufacturer · KSA
Hisense Higo
Appliance service, in your pocket.
Appliance service, in your pocket.
Collaboratively working closely with our clients to grasp their needs and requirements, our team prudently assess the project challenges in advance. We proactively manage all the trends with effectiveness and proficiency.
Higo is a digital promotor tracking application that is designed to monitor staff, compare and target competitors, and it serves as a one-stop solution for all staffing inquiries.
“A warranty claim should be three taps, not three calls.”
The promoter track application simplifies staff monitoring and performance assessment. It provides a cohesive user experience by incorporating various scenarios into a single platform, making it accessible via both the application and website across any digital platform.
The Higo Application stands out with its features that enable users to monitor staff and record attendance securely and with Jiotag features that prevent manipulation.
The app features a wide range of scenarios, supporting the salesperson in upskilling their product knowledge through embedded videos and assessments for each new product. It also provides complete details including product knowledge and catalog information that is available for products.
In addition to all these extensive features, Higo includes announcements and allows promoters to record customer complaints. It also transcends sales performance by monitoring and providing insights by market sensing into competitors’ strategies for enhancing sales.
We provide continued post-launch assistance on how to use the app and also on how managers can use the application side of the app. With support from our side, any complexities you face can be solved just like that.
Element8 has been partnering closely with our clients on projects that present unique complexities. Customized to specific requirements and needs without any existing references, the solutions were crafted with excellence from scratch based on the client-provided detail specifications, which resulted in an exceptional delivery.
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