Privacy policy.

1. Who we are

Element8 is a digital transformation company headquartered at 1009, IT Plaza, Silicon Oasis, Dubai, UAE, operating across the UAE and Saudi Arabia. Element8 is the data controller for personal data collected through our websites, including element8.ae, element8.sa and their subdomains.

2. Information we collect

We collect information you choose to provide — such as your name, email address, phone number, company, job title and project brief — when you contact us through forms, email, phone or WhatsApp, subscribe to communications, or apply for a role. We also collect limited technical information automatically, including IP address, browser and device type, pages visited and cookies, to keep the site working and understand how it is used.

3. How we use your information

• Responding to enquiries, proposals and support requests
• Providing, operating and improving our websites and services
• Processing job applications
• Sending communications you have opted in to receive
• Measuring site performance and improving user experience
• Enhancing security, preventing fraud and complying with legal obligations

4. Legal bases for processing

We process personal data where: you have given consent; processing is necessary to respond to your enquiry or perform a contract; we have a legitimate business interest, such as improving our services and securing our systems; or we are required to by law. Where consent is the basis, you may withdraw it at any time.

5. How we share information

We do not sell or rent personal data. Limited information may be shared with trusted service providers who support our hosting, analytics, CRM, communication and delivery — under appropriate confidentiality controls — and with authorities where required by law. If our business is restructured, information may transfer as part of that transaction.

6. International data transfers

Some of our service providers process data outside the UAE or Saudi Arabia. Where personal data is transferred internationally, we take reasonable steps to ensure an adequate level of protection consistent with applicable data-protection laws, including contractual safeguards with providers.

7. Data retention

We keep personal data only as long as needed for the purposes described here — typically the duration of our relationship plus a reasonable period for legal, accounting and business records — after which it is deleted or anonymised. Enquiry records that do not lead to an engagement are periodically reviewed and removed.

8. Cookies & tracking

We use cookies for site functionality, analytics and, where enabled, advertising measurement. These include essential cookies (required for the site to work), analytics cookies (to understand usage) and marketing cookies (to measure campaigns). You can manage or disable cookies in your browser settings; core parts of the site will continue to work.

9. Data security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or disclosure — including encrypted transport, access controls and monitored infrastructure. No online system can be guaranteed absolutely secure, but security is engineered into how we build and operate.

10. Your rights

Depending on your location, you may have the right to access, correct or delete your personal data, restrict or object to processing, request portability, or withdraw consent at any time. To exercise these rights, contact info@element8.ae. We respond within the timelines required by applicable law. We handle personal data in line with UAE PDPL principles and, where applicable, the Saudi PDPL and other regional data-protection laws.

11. Marketing communications

We send marketing emails only where you have opted in or where permitted by law. Every marketing message includes a way to unsubscribe, and you can opt out at any time by contacting info@element8.ae. Opting out does not affect service or transactional communications.

12. Children's privacy

Our websites and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal data from children; if you believe a child has provided us information, contact us and we will delete it.

13. Third-party links

Our websites may link to external sites. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies.

14. Updates to this policy

We may update this policy periodically. Changes are posted on this page with an updated date; material changes may be highlighted on the site.

15. Complaints & contact

For questions, requests or complaints about how we handle personal data: info@element8.ae · +971 4 354 5956 · 1009, IT Plaza, Silicon Oasis, Dubai, UAE. If you are not satisfied with our response, you may have the right to complain to your local data-protection authority.